Aika san

⁠Aika, could you introduce yourself in a few words?

I'm Aika from Japan. I enjoy creating calm, fun, and meaningful moments through service, culture, and intercultural conversation.

 

⁠You worked as a VIP guide and cultural interpreter at the Japan Pavilion during the Osaka World Expo. What did this experience bring you?

Working at the Japan Pavilion taught me how powerful small details can be. I learned the essence of omotenashi—reading unspoken needs, adapting quickly to different expectations, and sharing Japanese values in a way that felt natural and welcoming, especially for international VIP guests.

Even during very busy moments, I learned to calm myself and stay responsible for the experience I was offering.

 

How does this experience influence the way you work today at ThéRâPie?

It made me very attentive to atmosphere and intention. At ThéRâPie, I focus not only on what guests see or taste, but on how they feel—comfortable, respected, and gently cared for from the moment they arrive.

I also pay attention to my tone of voice and presence, so guests can slow down and relax, even after a hectic day.

 

As a Japanese person, what does it mean to represent Japanese culture here in Luxembourg?

For me, it means expressing Japanese culture through actions rather than explanations—quiet attentiveness, respect for space, and sincere hospitality that feels natural and thoughtful.

I love discovering how differently people see the world. Every interaction teaches me something new, and I enjoy finding connections while respecting those differences.

I also enjoy sharing what everyday life in Japan is really like—my hometown culture, favorite foods, and small personal stories—so people can imagine Japanese culture more deeply.

 

Since joining ThéRâPie, what has been your favorite moment so far?

Moments when guests visibly relax—when their posture softens or they smile quietly. Those small changes tell me they feel safe and present, and that makes me happy.

I also love when guests leave satisfied and say they'll see me in Osaka someday, or tell me they're excited to visit Japan. And when someone walks in by coincidence, falls in love with the place, and makes a reservation for their next visit—that really means a lot to me.

 

If you had to describe ThéRâPie in one word, what would it be?

和 “WA” Harmony

 

Is there a detail you pay special attention to, even if it is subtle?

Creating a feeling of relaxation, tranquility, and peace.

When the restaurant gets busy, I sometimes feel pressure, but I try to calm myself so guests can still feel at ease. I also pay attention to my coworkers—when they're busy or need help—because supporting each other helps everyone, including our guests.

We are not perfect, and we don't need to be. I love the idea of wabi-sabi—finding beauty in imperfection and complementing one another.