LEGAL INFORMATION
House rules
To ensure a peaceful and friendly atmosphere for all our customers, we have established these house rules. By entering our tea room, you agree to abide by the following rules:
ARTICLE 1
Respect for other customers
The tea room and the wellness area are places for relaxation. Please keep the noise level moderate to preserve everyone's peace and quiet.
Mobile phones should be set to silent or vibrate mode.
Inappropriate or disrespectful behaviour towards other customers or staff will not be tolerated.
ARTICLE 2
Consumption
All food and drinks must be ordered and paid for on site.
Bringing food or drinks from outside is prohibited, except with special permission (for example, in the case of severe allergies).
Please let us know of any allergies or dietary restrictions before placing your order.
ARTICLE 3
Children and families
Children are welcome under the responsibility of their parents or guardians.
Please ensure that children respect the peace and quiet of the premises and do not disturb other customers.
ARTICLE 4
Hygiene and cleanliness
Please respect the cleanliness of the premises and use the facilities provided (bins, toilets) appropriately.
Animals are not allowed in the establishment, with the exception of assistance animals or by prior agreement.
ARTICLE 5
Reservations and events
Reservations for groups or special events must be made in advance. Please inform us of any changes or cancellations as soon as possible.
Spaces reserved for private events must be vacated at the agreed time.
ARTICLE 6
Responsibilities
ThéRâPie declines all responsibility in case of loss or theft of personal belongings.
Please handle the tea room's objects and equipment with care. In case of intentional or accidental damage, repairs may be charged.
ARTICLE 7
Payment Policy
All payments must be made before leaving the premises.
ARTICLE 8
Right of Admission
ThéRâPie reserves the right to refuse entry or ask to leave the premises any person not respecting these house rules.
ARTICLE 9
Complaints and suggestions
Your feedback matters to us. For any suggestions or complaints, please feel free to discuss them with the staff or write to us at mochi@therapie.luxe or through our contact form.
Thank you for your understanding and cooperation. These house rules are designed to make your visit to ThéRâPie a pleasant and memorable experience.
The ThéRâPie team
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LEGAL INFORMATION
House rules